Our Terms and Conditions for online orders only
Delivery and Shipping
FREE mainland UK delivery included on all artwork. We send artwork out on next day delivery. Please note: artwork is not always dispatched immediately. Some products are made to order. Please check in the individual product description to find out approximate completion times.
Refunds and Returns Policy
If your order is damaged or faulty, please contact us at email@example.com or call 01977 795009 and will arrange a replacement and to collect the damaged product. We use only the best quality fine art papers, canvasses and frames. But should you not be entirely happy with your product, you can return it but you would need to pay for your own shipping costs. To return your product, please email firstname.lastname@example.org or call 01977 795009 to make us aware. Please state your name and order number when doing so. Items must be returned in the same condition as you received them within 14 working days from the date you received it. You will need to pay for your own shipping costs if you wish to return your item, unless it’s a fault caused by Pomfret Gallery. Please mail your product to: Pomfret Gallery, Liquorice Way, Pontefract, West Yorkshire, WF8 1DR. When returning, please insert a small covering letter with your order number, this will speed up the refund process. If your order is damaged or faulty, please contact us at email@example.com or call 01977 795009 and we will arrange a replacement and to collect the damaged product.